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Ask Nell

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Contact us

Ask Nell is made by otageLabs in Melbourne, Australia. Small team, real answers — usually within a business day.

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Questions, feedback, or something not working — this lands straight in our queue and a human replies, usually within a business day.

Support & everything else

Questions, feedback, trouble signing in, or just want to talk to the people behind Nell.

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Privacy & data requests

Access, correction, deletion, or any question about how your data is handled. See the Privacy Policy first — most requests are self-service in Settings.

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Security reports

Found a vulnerability? Please tell us directly and give us a chance to fix it — details on the Security page.

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Quick answers live in the FAQ and the help centre. If you're already signed in, the fastest route is often to simply ask Nell.