The People tab is a relationship board that builds itself from email and calendar interactions. There's no manual address book to maintain. Connect an email account and the people who are emailed and met with appear automatically, ranked by relationship health rather than alphabetically.
How it works
The system tracks interaction patterns: how often emails are exchanged, when the last contact was, and whether the frequency is increasing or decreasing. From this, each person is placed into a warmth tier.
Warmth tiers
People are grouped into tiers, displayed in this order:
Going quiet. Contacts where interaction frequency is dropping. These appear at the top because they're the ones worth a touchpoint before the relationship drifts. The description says why: "hasn't heard from you in 3 weeks" or similar.
Warm. Active relationships with recent, regular interaction.
Still learning. New contacts where there isn't enough history yet to determine a rhythm. The system needs a few exchanges before it can assess whether a relationship is warming or cooling.
Dormant. Contacts with no recent interaction. These are collapsed by default and expand on click. No nagging here; dormant contacts are revived deliberately, not pushed.
Not tracked. Contacts that have been explicitly marked as no current business. Also collapsed by default.
Person detail page
Click any person to see their full profile:
- Warmth indicator with a short explanation of why they're in their current tier.
- Company and relationship labels, if known.
- Interaction counts: messages received and sent.
- Notes that the assistant has captured from conversations.
- History timeline showing emails and calendar events involving this person, most recent first.
Actions from the profile
- Compose opens a new chat with a prompt to draft an email to this person.
- Schedule links to the calendar to book time.
- Stop tracking marks the relationship as "no current business" and moves them to the Not tracked tier. This can be reversed at any time with "Track this relationship again."
Contact cards
Behind the board sits a contact card for each person: their name, their email addresses, a relationship label, and any notes — a business card you photographed, where you met, their phone number. Cards are created for you as people email you, and from anything you hand the assistant ("here's Johann's card", a photo of one).
Ask the assistant to change one; there is nothing to edit by hand.
- "Johann's on a new address now — johannp@36-400.com.au." The new address is added to his card and the old one stays. Keeping it is deliberate: it is what makes his older email still show as his.
- "That address is wrong, it's got a typo." The bad address comes off the card.
- "Delete this contact." The card is removed. Only the card — emails and calendar history for that person are untouched, and the assistant will confirm which record it is about to remove first.
When someone appears twice
Two cards for one person happen: someone changes email domain, a business card gets scanned twice, or two people genuinely share a name.
Say "these are the same person, merge them" and the two cards become one. Merging keeps everything — both addresses, both sets of notes, the relationship label, and the earlier of the two record dates. It is always the better move than deleting one, which throws away whatever was only on that card.
Asked, not assumed
When mail arrives from an address that is not on file but carries the name of someone who is, the system does not quietly create a second card. It cannot tell a rebranded domain from a different person of the same name — so it flags the address against the existing contact and leaves it there.
The next time that person comes up, the assistant asks: "Johann's been emailing from 36-400.com.au — is that him?"
- Yes — the address joins his card.
- No, different person — that address gets its own card.
Either answer settles it permanently; the question is not asked twice. Until it is answered, the address is not treated as belonging to anyone.
Followed voices
Contacts can be marked as followed voices. When a followed contact sends something, the briefing on Mission Control surfaces a summary of what they said in the Voices section, rather than leaving it buried in the inbox. This is useful for people whose updates matter enough to be highlighted without having to scan every email.
A "voice" label appears next to followed contacts on the People page.
The briefing connection
The briefing on Mission Control uses the People board's warmth data to rank items. A message from a warm contact ranks higher than one from a stranger. The "Going quiet" section of the briefing pulls directly from the cooling tier. This means the People board isn't a separate feature to manage; it feeds the daily summary with no extra effort.
Populating the board
The People board fills itself during sync. Each time email and calendar data is pulled from connected providers, interaction patterns are analysed and the board updates. No manual entry is ever needed.
If the board is empty, it means no email or calendar accounts have been connected yet. Connect one in Settings → Connections and the board starts building on the next sync.